Effective Date: January 11, 2026
Business Name: Palmetto Medical Innovations dba ShiftChange
Business Address: 18 Tennis Court, Chapin, SC 29036
Website: www.myshiftchange.com
Governing Law: State of South Carolina, United States
These Terms and Conditions govern your use of this website, participation in the ShiftChange community, coaching services, recorded content, and free or paid events operated by Palmetto Medical Innovations and Dr. Patrick O’Malley (“Company,” “we,” “us,” or “our”).
By accessing this Site or participating in any services, you agree to these Terms and our Privacy Policy.
Use of Site
You must be at least 18 years old to use this Site or participate in any services, programs, events, or communities offered by ShiftChange.
Educational and Coaching Services
All content, coaching, trainings, community discussions, webinars, and recorded materials provided through ShiftChange are for educational and informational purposes only.
ShiftChange does not provide medical advice, mental health services, financial advice, legal advice, tax advice, accounting advice, or investment advice. Participation does not create a physician-patient, therapist-client, fiduciary, or professional advisory relationship of any kind.
We make no guarantees regarding income or financial outcomes, business success, career changes or exits, workload reduction, or entrepreneurial results. Results depend entirely on individual effort, circumstances, and implementation.
ShiftChange Community (Circle)
Membership provides access to a private online community hosted on Circle, including discussions, trainings, recordings, office hours, and networking opportunities.
Participation is subject to both these Terms and Circle’s Terms of Service and Privacy Policy. The Company is not responsible for Circle’s uptime, data storage, security, or technical performance.
We reserve the right to remove any participant for behavior including harassment, misuse of content, unethical conduct, disruption of the community, or violation of these Terms. Removal may occur without refund.
One-on-One Coaching
One-on-one coaching is offered as a separate paid service.
Coaching services are non-clinical, non-therapeutic, non-diagnostic, and non-medical. Coaching does not replace professional medical, mental health, legal, or financial services.
Unless otherwise stated in writing, all coaching fees are non-refundable. Missed or late-canceled sessions may be forfeited at the Company’s discretion.
Free Webinars and Live Events
Free webinars, workshops, and live events are provided for educational and marketing purposes.
Registration or attendance does not guarantee access to recordings or future offerings. Events may be recorded, and by participating you consent to recording and to the Company’s use of anonymized or edited content for educational or promotional purposes.
Intellectual Property
All materials provided through ShiftChange, including videos, recordings, slides, written content, frameworks, templates, and community discussions, are the intellectual property of Palmetto Medical Innovations and Dr. Patrick O’Malley.
You may not copy, reproduce, distribute, share, resell, or republish any materials without written permission. Violations may result in immediate termination of access without refund.
Account Responsibility
You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted under your account.
Limitation of Liability
To the fullest extent permitted by law, Palmetto Medical Innovations, Dr. Patrick O’Malley, and any officers, contractors, or affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from use of this Site or participation in any program, coaching, community, or event.
Changes to Terms
We may update these Terms at any time. Continued use of the Site or participation in services constitutes acceptance of the updated Terms.
Effective Date: January 11, 2026
Educational Purposes Only
All content and services provided by ShiftChange are educational only. Nothing constitutes medical advice, mental health treatment, financial advice, or legal counsel.
No Guarantees
We make no guarantees regarding outcomes, income, business success, or career transitions. Testimonials reflect individual experiences and do not guarantee similar results.
Personal Responsibility
You acknowledge full responsibility for your decisions, actions, and outcomes related to participation in ShiftChange.
No Professional Relationship
Participation does not create a physician-patient, therapist-client, or fiduciary relationship unless explicitly stated in writing.
Business, Financial, and Tax Disclaimer
Any business, marketing, income, or entrepreneurial discussions, trainings, examples, or strategies shared through ShiftChange are provided for educational purposes only. Nothing provided constitutes financial advice, legal advice, tax advice, accounting advice, or investment advice. You are encouraged to consult qualified professionals regarding your specific financial, legal, or tax situation before making decisions.
Affiliate Disclosure
ShiftChange and Dr. Patrick O’Malley may recommend or reference third-party tools, services, platforms, or resources. Some of these links or recommendations may be affiliate links, meaning the Company may receive compensation at no additional cost to you if you choose to purchase through those links.
Affiliate relationships do not influence the educational content, opinions, or recommendations shared. However, we make no representations, warranties, or guarantees regarding third-party products or services and are not responsible for their performance, policies, pricing, or outcomes.
You are solely responsible for evaluating whether any third-party product or service is appropriate for your needs and are encouraged to conduct your own due diligence before making any purchase.
Effective Date: January 11, 2026
Business Name: Palmetto Medical Innovations dba ShiftChange
Business Address: 18 Tennis Court, Chapin, SC 29036
Website: www.myshiftchange.com
Information We Collect
We may collect name, email address, phone number, billing information, webinar registration data via Lovable, scheduling data via Calendly, community participation data via Circle, and technical data such as IP address and browser type.
Use of Information
Information is used to deliver services and community access, send communications via Kit, schedule sessions via Calendly and Zoom, provide event access, and improve services and user experience.
Third-Party Platforms
We use trusted providers including Kit for email marketing, Lovable for webinar registrations, Circle for community hosting, Zoom for live sessions, and Calendly for scheduling. Each provider maintains its own privacy policies governing your data.
Cookies and Analytics
We may use cookies or analytics tools to track site usage. You may manage cookie preferences in your browser.
Email Communications
Emails comply with CAN-SPAM regulations. You may unsubscribe at any time.
Children’s Privacy
This Site is not intended for individuals under 13. We do not knowingly collect data from children.
Security
We use commercially reasonable safeguards but cannot guarantee absolute security.
Contact
For legal or privacy questions, contact: Dr. Patrick O’Malley
patrick@myshiftchange.com